Return Policy: Cancellation and Returns Policy The return of products and cancellation of the purchase will be in accordance with and subject to the Consumer Protection Law, 5741 1981 and/or subject to the website operator's policy, as determined from time to time. It is hereby clarified that any completion and/or replacement and/or return of a product will require the purchaser to pay shipping fees. 1.a. Cancellation of a transaction and receipt of a refund on products from the website that are not due to a defect and/or incompatibility originating from the website operator can be made up to 48 hours from the date of their delivery. In order to return or replace a product, the returned products must be in the original packaging and completely new, without any signs of use. Products that have been disassembled and assembled at the customer's home, products on special order or products from surplus or display cannot be returned, except after the website operator has given its prior consent. Cancellation will be made by a notice sent in writing and/or by WhatsApp message and/or by e-mail. Directly to the website operator. Cancellation of the transaction and refund will be possible only with the credit card with which the order was made on the website and in the manner in which it was made. If it was made in installments - it will be credited in a number of installments respectively. In the event of cancellation of a transaction, the website operator will be entitled to charge the user a cancellation fee of 5% of the order price or 100 NIS, whichever is lower. If there is a discrepancy and/or defect in the product that originates from the website operator, the website operator undertakes to repair the defect and/or discrepancy and in all cases subject to the warranty. Products that will be sold from a display/surplus will not be able to be cancelled and/or exchanged after their purchase and delivery. The website operator will be entitled to cancel a transaction or sale in whole or in part in cases where a mistake was made, whether in the price of the product or in the description of the product and/or in the event that the product is out of stock. A delay in the registered delivery date of up to 21 business days will not constitute grounds for cancellation. The order or receiving compensation. After the customer confirms the order and for some reason requests to cancel the transaction, the company will allow the customer a credit in accordance with the spirit of the sections above. If there is a fault with a product that does not allow continued use of it, the company will provide a product credit or a new product for up to 90 business days according to the company's decision in coordination with the customer.
